Last updated: [date]

At Profits Academy, we want every member to be satisfied with the experience and resources we provide. However, if for any reason you feel that our services are not suitable for you, you may request a refund in accordance with this Refund Policy.

1. Free Access / Trial Periods

If you received free access to promotional materials (e.g., free marketing episodes), no payment is required and therefore refunds do not apply.

2. Subscriptions (Monthly or Recurring)

Profits Academy subscriptions are billed on a recurring basis (monthly or annually) through secure third-party payment processors (Stripe, PayPal, etc.).

You may cancel your subscription at any time via your account settings or by contacting our support team.

Refunds apply only to payments made within the last 14 calendar days.

3. “No Questions Asked” 14-Day Guarantee

We offer a 14-day money-back guarantee on initial purchases: if, for any reason, you feel that Profits Academy is not right for you, simply email us at [support email] and we will refund your payment in full.

Refunds are typically processed within 5–10 business days, depending on your bank or payment provider.

4. Refund Exceptions

Refunds will not be granted in the following cases:

• If more than 14 days have passed since your payment.
• If you have already received a refund in the past (we cannot process multiple refunds for the same user).
• For free content or immediately downloadable digital products (e.g., ebooks, PDF files), in line with consumer laws regarding digital goods.

5. Access After Refund

Once a refund is approved, your access to Profits Academy and all related materials will be suspended.

6. Additional Terms for EU / Romania Customers

If you are located in the European Union or Romania, the following additional rights apply, in accordance with Directive 2011/83/EU and O.U.G. 34/2014 (Romania), enforced by ANPC (Autoritatea Națională pentru Protecția Consumatorilor):

You have the legal right to withdraw from a distance contract within 14 calendar days from the date of purchase, without giving any reason and without penalties.

To exercise this right, you must notify us within 14 days by email at [support email].

Refunds will be processed within 14 days of receiving your withdrawal request and will be issued using the same payment method used in the original transaction, unless otherwise agreed.

Exceptions under EU law:

If you have already accessed or consumed the full digital content before the withdrawal request, you may lose your right to a refund.

If you explicitly requested immediate access to digital services before the 14-day withdrawal period expired, you acknowledge and accept that you may waive your legal right to withdrawal.

7. How to Request a Refund

To request a refund, please email us at: [support email], including:

Your name and the email address associated with your account.

The transaction date and payment method used.

(Optional) The reason for your refund request — this helps us improve, but is not required.

8. Contact

For any questions regarding this Refund Policy, please contact us:
📧 Email: [your support email]
🏢 Address: [your company address]